Πολιτική Απορρήτου
This Privacy Policy informs you how Vrachos Luxury Maisonettes (VAT No.: 801436354) uses your personal data when you visit our website, when we welcome you as our guest, or when you otherwise interact with us. In compliance with the General Data Protection Regulation (GDPR) 2018, it also informs you about your privacy rights and how the law protects your data.
When we refer in this Privacy Policy to “we”, “us” or “our”, we are referring to Vrachos Luxury Maisonettes.
It is important that you read this Privacy Policy together with any other privacy notices we may provide from time to time so that you are fully aware of how and why we are using your personal data.
This website is not intended for children and we do not knowingly collect data relating to children.
Types of personal data we collect
Personal data means any information about an individual that can be used to identify that person. It does not include data where the identity has been removed (anonymous data).
We collect a variety of categories of personal data about our guests, customers, and visitors to our website.
These categories include identity data such as title, gender, first name, middle name, surname, marital status, date of birth, username or similar identifier, and an encrypted version of your password. In the case of interaction through social media, this may include your social media username.
They also include contact details, such as billing address, delivery address, email address and telephone numbers, as well as financial data, such as credit or debit card details and bank account information.
We collect transaction data relating to payments to and from you and details of products or services you have purchased from us. Profile data includes username and password, bookings or purchases, interests, preferences, feedback and survey responses.
echnical data includes IP address, login data, browser type and version, time zone and location settings, operating system and other technology on the devices you use. We also collect usage data relating to how you use our website, services, and products.
Tracking data is collected through cookies and similar technologies, while marketing and communications data relates to your preferences in receiving marketing messages.
We also collect aggregated statistical or demographic data, which does not reveal your identity and is not considered personal data.
We do not generally collect special categories of personal data, such as health data or sensitive information, unless you provide it to us explicitly or have made it public.
How we collect data
You may provide data to us in person during your stay at our accommodation, such as during check-in and check-out, when using our services, participating in events, completing communication cards, or providing a business card.
You may also provide data to us remotely via our website, by telephone, email or social media, when subscribing to our newsletter, making reservations, submitting inquiries, creating an account, or leaving comments and reviews.
Certain data is collected automatically, such as information about your device, browsing behaviour and website usage, as well as through advertising systems or visitor management systems.
We may also receive data from third parties, such as booking platforms, payment providers, technology providers, analytics providers and social media platforms, where permitted by law.
How and why we use your personal data
e use your personal data to provide and personalize our services, manage reservations, communicate with you, send updates and promotional messages, improve our services, and comply with legal and regulatory obligations. Where required, we will request your consent.
Legal bases for processing
We process your data where it is necessary for the performance of a contract, to pursue legitimate interests, to comply with legal obligations, or on the basis of your explicit consent.
Disclosure of personal data
We may share personal data with service providers, professional advisers, and competent public or regulatory authorities solely for the purposes described in this Policy. We do not transfer personal data outside the European Union.
Cookies
Our website uses cookies for its proper operation, to improve user experience, to analyse website traffic, and for advertising purposes. You may manage your preferences through the consent banner or your browser settings.
Data security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, restricted access, and continuous monitoring of our systems.
Data retention period
We retain your personal data only for as long as necessary for the purposes for which it was collected and in accordance with legal obligations. Core customer data is retained for six years for tax purposes.
Your rights
You have the right to access, rectify, erase, restrict processing, object to processing, and withdraw your consent at any time. Requests are reviewed and responded to within one month.
Contact
For any questions regarding this Privacy Policy or to exercise your rights, you may contact us at: info@vrachos-luxury-maisonettes.gr.
This Privacy Policy was last updated on 24 May 2025. 24 Μαΐου 2025.